Returns & Exchanges Policy
At Colombiana Boutique, we want you to feel confident and beautiful in your purchase; if you are not completely satisfied, you can return your items within 30 days of delivery for a store credit or exchange. Please ensure all garments are unworn, have original tags attached, and are free of any odors or stains.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for processing.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
Receive Store Credit
Once our team inspects your return, we will issue a store credit via email within 5-7 business days for you to find your perfect fit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing