Frequently Asked Questions
Everything you need to know about your Colombiana Boutique experience.
How do I determine the right size for my waist trainer or faja?
To find your perfect fit, please refer to our detailed Size Guide located on each product page. We recommend measuring your waist and hips accurately, as our high-compression garments often fit differently than standard clothing.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Due to the intimate nature of our products, garments must be unworn, unwashed, and have all original tags attached. Please note that certain items like underwear may be final sale for hygiene reasons.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your items sooner. International shipping times vary by destination.
Are your products authentic and made in Colombia?
Yes, Colombiana Boutique takes pride in offering authentic, high-quality Colombian shapewear and denim. We work directly with manufacturers in Colombia to ensure the best materials and craftsmanship.
How should I care for my compression garments?
To maintain the elasticity and longevity of your garments, we recommend hand washing with mild soap and air drying. Avoid using bleach, fabric softeners, or high-heat dryers.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.